Mean Words About Insurance

car-accident

The entire insurance industry is based on the simple premise that there are any number of ways to rob somebody without sticking a gun in their face.  Over centuries of thievery, insurance people have mastered every one of them.  To call insurance companies shysters is an insult to shysters everywhere.  Here are a few things everyone should know about insurance.

FULL DISCLOSURE:  I’ve had insurance in one form or another for most of my life, so I am well-versed in the wiles of these swindlers.

Insurance Agents — These are magical people who are literally everywhere when they’re trying to sell you insurance but suddenly vanish off the face of the earth after you buy it.

The Policy — This a mind-baffling 60 page document written by a cabal of blood-sucking lawyers.  (No, not all lawyers are bloodsuckers, but the 99% who are give the others a bad name.)  Its express purpose is to legally deny everything the salespeople (agent) ever said to you — including “Good morning.”

Deductible — This is a sneaky way of saying “We’re always going to keep some of the money we owe you, because — uh — we can.”  Nobody has ever given me a satisfactory reason why the “deductible” even exists.  What is its actual purpose?  Or how do I, the customer, benefit from having a “deductible?”  Want some serious John Oliver grins?  Phone up your insurance company and ask them to explain the “deductible” to you.

Claim Form — This a mind-baffling 60 page questionnaire written by a cabal of blood-sucking lawyers.  (No, not all lawyers are bloodsuckers but the 99% who are give the others a bad name.)  Its express purpose is a) to prove you’re a lying, cheating criminal or b) to frustrate you to the point of gut-splattering suicide.

The Payout — Should catastrophe actually befall you, get ready for a trial by fire.  This ordeal will include (but will not be limited to) a mountain of paperwork, months of argument, 19 emails, 27 telephone calls, 8 hours on hold, a letter to your political representative, a formal complaint to the Board of Trade, and thousands of dollars to your own blood-sucking lawyer.  Then, at the precise moment you’re seriously contemplating homicide, suicide — or both — the insurance company will offer you a minuscule amount of money (minus the “deductible”) for your trouble.  This will be an insulting fraction of what they promised you when you bought the damn policy, but a word of advice.  Take it — or they’ll start the whole process all over again.

So what’s it all about:

What is Insurance? —  Insurance is a bet you make with a nameless, faceless, soulless corporation that something terrible is going to happen to you.  Every month, you ante up a sum of money (called the premium.)  This “premium” is held by the insurance company, and if you happen to avoid disaster for 30 days, you lose the bet and the nameless, faceless, soulless corporation gets to keep your money.  This little exercise is repeated — month after month, year after year — until you either go broke, get sick, die or your house burns down.  Thus, weird as it sounds, every month that life is good, you lose the bet and lose your money.  But if your life does go to hell and you finally win the bet — you still lose!

DISCLAIMER:  This is satire, and I am sure that there are plenty of insurance companies out there who are honest and trustworthy — but like unicorns, leprechauns and howling banshees, I’ve never seen one.

Life isn’t Fair … to the other guy!

Somewhere between the point of impact and the bloody nose, some back-fence philosopher will invariably tell you life isn’t fair.  Not very witty and not very original but true all the same.  We all know life isn’t fair.  For example, the San Diego Chargers have never won the Super Bowl and the Dallas Cowboys have won it like two hundred times.  NFL parity be damned; that’s just not fair.  Nor are the long lines at the DMV, the amount of sodium in a Big Mac™ or the odds of winning in Vegas.  I have a friend who used to say, “Life is a series of long shots and then you die.”  I never agreed with him, but he’s got a point.  The fact is life isn’t fair.  The problem is we all know that’s true, but nobody believes it – not really.

We believe life isn’t fair … to the other guy.  We think the random bumps and bruises Mother Nature dishes out on a daily basis should be reserved for somebody else.  We’re willing to take our lumps too but we want a reason for them.  We also want our personal attributes recognized by the universe, and we want rewards and punishments meted out accordingly.  When that doesn’t happen, we think we’re getting screwed.

This wasn’t always the case.  In the late 19th century, novelist Thomas Hardy made a career out of ruining fictional lives with innocent acts of chance: an appointment missed or a letter misplaced meant his characters lost out on happily ever after and went straight to abject misery.  These days, we pooh-pooh Hardy`s ùse of coincidence as a literary device, but the Victorians thought it quite acceptable.  (They were more concerned about the sex.)  Our recent ancestors realized that life was hazardous and you had to be very careful because happenstance did happen – with dire consequences.  Our benevolent universe is a recent invention.  It`s less than sixty years old.

For the last three generations, we`ve been working under the delusion that we can build a risk-free society.  Actually, we`ve done a relatively good job.  Life — as we know it — has come a long way from what 17th century philosopher Thomas Hobbes described as “solitary, poor, nasty, brutish and short.”  Our institutions give us a level of protection against random acts of misfortune.  They provide a certain amount of certainty to our lives, and offer slight guarantees against disaster.  Unfortunately, because we’ve been living under these minimal safeguards for so long — and they have worked so well — we now not only believe in a benevolent universe; we demand it.  In short, “life isn’t fair” might apply to the generic universe, but nobody takes it personally.

The real problem is, as our society’s cocoon wraps itself around us, we simply don’t take life seriously anymore.  We don’t believe it can hurt us, and when it does, we’re shocked.  I’m not talking about life-threatening diseases or major disasters like earthquakes; you’re not going to win those babies.  I’m talking about everyday trouble that comes whipping out of nowhere and kicks us in the teeth — stuff that just happens.  It’s nothing personal.  There’s no giant ledger of debits and credits, and you didn’t get your share of credits.  Nobody’s trying to thwart your attempts at a good life.  There’s no need to rage against the machine, get angry or threaten to sue.  And it’s not going to do you any good to cry or sulk or go back into therapy.

Here’s the deal.  Sometimes, the owner doesn’t clean up after the dog. It’s that simple. There’s nothing you can do about it — except, maybe remember: despite our best intentions, life isn’t fair and you need to wear shoes.