Stupid People Declare War!

stupid peopleI’m starting to think stupid people have declared war on me.  In the last month, I’ve had three conversations that defy the laws of reasonable behaviour, and as Goldfinger once said to James Bond, “Once is happenstance.  Twice is coincidence.  Three times is enemy action.”  Could it be that stupid people have finally realized I’ve been making fun of them for years and have decided to fight back?  It looks like it.

I’ve already recounted my experience at the computer store, last week.  I’m probably prevented by law from talking about the exchange I had at Motor Vehicles, but here is the final straw that happened at a coffee shop (not a mega-brand multi-national, BTW) where I was just trying to waste some time while my ride was at the doctor.  (Again, believe it or don’t, this actually happened.)

The sign read:“Please wait to be seated”  Oops! The price of the coffee just got a little pricier.

“Hell-o.” said the girl with the judgmental smile

“Can I just get a coffee?”

“To go?”

“To stay

“We have a minimum charge during the afternoon.”

“How much?”

“$4.75”

“No worries”

“Would you like a menu?”

“No, just coffee.  Large Americano.”

“There’s a minimum charge.  $4.75.  Large Americano is only $3.99 plus tax.”

“Right.  I’ll just give you the other 75 cents — plus tax if you like.”

“We can’t do that.  It has to be a menu item.”

“Just charge me $4.75 for the coffee.  What’s the problem?”

“We can’t do that.  The cash register is coded.  It only accepts menu items.”

At this point I’m a little frustrated but still reasonable. If the computer says I can’t have a large Americano, and the chick with the judgmental smile is thinking, “Why doesn’t this old bugger just go away?” who am I to rock the boat?  However, defiantly, I sit down — $4.75 or no $4.75.

“Let’s do this: forget the large Americano.  Why don’t we …”

“I’m not trying to be a bitch.  It’s our manager’s policy so people don’t just order a small coffee and sit here all afternoon.”

Exactly my scam, but I wasn’t going to tell her that.

“Fair enough.  I don’t think you’re a bitch.  It’s okay.  Let’s  not worry about the large Americano.  Just give me two medium Americanos.  Alright: that’s $2.99 — twice — problem solved.”

The judgmental girl held up two fingers.

“That’s…”

I can see her doing the calculations in her head.

… $9.50 (slight pause) plus tax.”

“No, $2.99 which is 3 dollars.  Right?  (big pause) Times two (even bigger pause) is six dollars.”

The judgmental girl was clearly losing her cool and started speaking to the old fella in front of her as if he was deaf, half blind, mostly stupid and had just escaped from “The Home.”

“Our minimum charge is $4.75.  $3.99 for a large Americano isn’t enough money.  It isn’t enough.  $2.99 is even less.”

“But I’m ordering two.”

“I didn’t make the policy.  My manager says ‘Our minimum charge from noon to five is $4.75.’  Here: it’s printed right on the menu.  That’s $4.75 and $4.75 (counting on her fingers) which is $9.50.”

I couldn’t help myself.

“Plus tax.”

“Plus tax.  Yes.  Okay.”

“Okay, you win.  Give me a medium Americano (big bad look from the judgmental girl) to go.”

Sigh of relief from both of us.

“I’m sorry.  It’s our manager’s policy.  I just work here.  I have to do what they tell me to.”

“No problem.  I totally understand.”

——————————

At this point, the score is Stupid People: 3 — WD Fyfe: 0.

I’ll keep you posted.

Warning Labels/Stupid People

Italy
Rome

Buy anything these days and chances are good it will come with a checklist of “thou shalt nots” longer than the Ten Commandants.  For example, my TV came with explicit instructions not to drop this electronic device, hit the screen with sharp objects or operate it underwater.  Fair enough.  I had no intention of doing anything more than staring at it for hours and hours, but information is always a good thing.

Of course, stupid product warnings have been around since the mid 1970s, when corporations started telling people their coffee was hot and not to drink the Drano™.  Unfortunately, they’ve now accelerated to the point of absurdity.  Here are a few examples:
“Not to be used orally” – on a hair curling iron
“Caution: Do not spray in eyes” – on deodorant
“Do not use internally” – on a toilet bowl cleaning brush
“Choking Hazard: This toy is a small ball” – written in three languages on a small ball
And there are a lot more that get a lot more complicated, but we all know what we’re talking about.

There is a collective idea that we have these stupid warnings because our society is under siege from bloodsucking lawyers who will do anything to initiate lawsuits.  This is not true.  Yes, our society is under siege from bloodsucking lawyers (this, by the way, is a general comment, not directed at any particular bloodsucking lawyer.)  However, we have stupid warnings on products because people are stupid.  I’m not talking about high profile Darwin Award stupidity; just everyday ordinary incredible acts of Dumb and Dumber.

The reason corporations put all those idiot warnings on their products is

people do stand on the last rung of the ladder.  They do spray deodorant in their eyes. And God only knows what they’re doing with that toilet brush — internally. These things happen on a daily basis.

Recently, a family was doing some spring gardening, using a device called the Weed Wand.  The Weed Wand is an advertised alternative to the chemical warfare we’ve been using (and most cities have been banning, thank God) to control weeds.  What it is, is a snout attached to a handheld propane tank that shoots flames directly at the weeds and kills them by cremation.  (I’m not making this up; this is a real product.)  Guess what?  They set the house on fire!  These are ordinary people, but their actions do beg the question: who buys a flamethrower — even a small one — to tidy up the sidewalk?  When asked about it, the guy took absolutely no responsibility for burning his house down.  He said, “In my opinion, it’s not a safe product, and we certainly weren’t using it in a reckless fashion … I don’t think products like that should be on the market.”  Hey, buddy, it’s a flamethrower and you bought it!

The problem is our society is basically benevolent.  We have eliminated most of the dangerous elements in our world and control many of the hazardous ones.  However, in our zeal to make a risk-free society, we’ve created a couple of generations of people who think this is the natural order of things.  They believe the world is a safe place.  They wander around as if nothing on this good green earth is ever going to hurt them.  Then, when something does, they think there’s been a malfunction somewhere.

I’m beginning to think our well-regulated society has beaten the self preservation gene out of our species and survival of the fittest isn’t even an option any more.

Two Kinds of Stupid

stupidOne of the many things they never tell you in high school is that there’s a big difference between knowing stuff and being smart.  If you know stuff, you get to amuse your friends and win impromptu arguments, but unless you get on Jeopardy, it’s not really a paying proposition.  However, if you’re smart, you can write your own ticket.  Here’s a simple example.  Given a map, I can generally find most of the countries in the world.  I get a little confused with all the new “stans” that showed up in Asia in the 1990s, and I don’t think even John Kerry knows what’s going on in the Balkans, but I get by.  For the most part, this is useless information, since, in all my years, no one has ever come up to me and said, “By the way, where’s Singapore?”  My point is that just knowing something is useless — unless you know what to do with the information.  Knowledge for its own sake may be a philosopher’s wet dream, but in practical terms, it doesn’t pay the rent.

However, let’s not get carried away with the educated idiot analogy because the other thing they never explain in high school, even while they’re teaching it, is that in order to be smart, you have to know stuff.  Information is fundamental to problem-solving, and you need to learn as many facts as possible because, without them, even the smartest person in the world is a dolt.  Again, let me explain.  Because I do know where Singapore is, I’m way ahead of the curve.  I understand a lot more about my world than the person who doesn’t have a clue about the Lion City.  For example, I know why it’s King Midas rich, how it got that way, and why it’s probably going remain in the Daddy Warbucks’ Top Ten.  Take a look.  Singapore is on the southern tip of the Malay Peninsula, on the fastest trade wind from the industrial East to the All-Consuming West.  That means it’s a natural stopping point for literally millions of megatonnes of shipping.  When that kind of dinero is going in and out of your front door every day, some of it is bound to sit down and stay awhile.  This analysis is a no-brainer — as long as you know where Singapore sits in the world.  However, without this tidy little tidbit, even Google can’t tell you why an insignificant city state the size of Philadelphia can cough in Asia and people in Rotterdam, Antwerp and Hamburg get a cold.

Here’s the deal.  In this world, there are two kind of stupid people, and even though they might look like there light yearsstupid3 apart in education, income, social status or what have you, they are essentially the same person.  First, there are the folks who believe that because they know who wrote Candide, they’re qualified to spout philosophy.  Then there are the other folks who’ve never heard of Francois-Marie Arouet but spout philosophy anyway.  Group A thinks that learning inherently makes them smart and Group B thinks they’re innately smart and don’t need to learn anything.  However, talk to anyone in either group and the conversation is the same.

Basically, it works like this: whereas you can know stuff without being smart, you can`t be smart without knowing stuff.

And if they’d just teach that in high school we’d all be better off come election time and at dinner parties.