Light At The End Of The Techie Tunnel

TechiesI gave up trying to work with the electronics industry many moons ago.  Techies and their minions all think they’re medieval village priests with a direct line to the One True God — and they’re insufferable because of it.  However, recently I discovered there’s a light at the end of the tunnel.  Some of the folks might be real people, after all.

Let me explain:

I was killing some time and went into an electronics store to try and find a set of labels to identify which cord fits what in the ever-expanding octopus that now accompanies my technological life.  FYI (and you know this) every digital device on this planet comes with a cord (cords?) They’re all black, they’re all tangled, each of them fits only one thing, and they’re everywhere.  Anyway, I found what I was looking for — 10 sticky labels for a reasonable $9.95 — and went to pay.  This is not the actual conversation.  I’ve shortened it and taken out most of the swearing, but the conclusion is verbatim.

Perky Clerk:  Good Afternoon.

Me:  Hiya.  Just this. (places item on the counter and fumbles in pockets)

Perky Clerk:  Do you have our Rewards Card?

Me:  Nah, I’m from across town.  (pushes the item closer to the cashier)

PC:  Would you like to get one of our Rewards Card, today?  It’s free and you get a 20% discount on today’s purchase and 10% off any future purchases to a maximum of $1,000.00 a year.  Plus, you get …

Me:  No, I’m good.

PC:  For example (Perky Clerk picks up item and scans it — N.B. all the sales information is now in the system) you’d save $2.00 plus tax.

Me:  No, like I say, I’m from across town. I’d never use it.

PC:  Our Rewards Cards are good at over 200 locations all across the country.

Me:  I’m sure it’s a great deal, but really– no thanks.

PC:  Alright. (Perky Clerk looks at me as if I were the Village Idiot’s half- witted brother)  It’s up to you.

Me:  (various grunts and shrugs)

PC:  Could I have your email address?

Me:  What?  No, I don’t want the card.  It’s just this. (pushes item at perky clerk)

PC:  That’s fine, sir. This is for our warranty.

Me:  Warranty?

PC:  All our merchandise comes with “Our Personal Guarantee” 90 day warranty or you can purchase an extended warranty for 1, 3, or 5 years.

Me:  These are paper labels with glue at one end!  What kind of a warranty am I’m going to need?  No, I don’t want the warranty. (pulls money out of pocket)

PC:  All our merchandise comes with “Our Personal Guarantee” 90 day warranty, sir.  (Perky Clerk gives me the “Why are you being such an asshole?” look.)

Me:  (lays the money on the counter)  I don’t care.  Here’s the labels; here’s my money.  You don’t need my email address.

PC:  (still perky)  I’m sorry sir, but I can’t do the transaction without your email address.

Me:  Yes, you can.  I saw you.  You scanned it just a minute ago.

PC:  That was a price check, sir.  The system won’t recognize a sale without an email address.

Me:  I’m not giving you my email address.  All you’re going to do is clutter up my computer with a bunch of sales crap I don’t want. (unruly muttering behind me)

PC:  You can go to our website and decline our promotional offers at any time, sir.

Me:  I don’t want to go to your web site.  I don’t want your Rewards Card.  I don’t want your warranty.  In fact, I don’t want any of this bullshit.  I just want to buy some labels and get the hell out of here. (straightening up defiantly while unruly muttering behind me gets louder)

Perky Clerk:  Sir, may I suggest you quit being a douche and just give me a fake address so I can get on with my job.

Me:  Oh — uh — right.  Boy, do I ever feel stupid.

Perky Clerk:  No worries.  We get that a lot here.

I’M AN ENGLISH MAJOR!

english7I wrote most of this two years ago and I can’t believe I’ve got to say it all again.

This week, I had another run-in with techies.  I realize they’re the high priests of contemporary society, Steve Jobs is the Messiah and if I don’t click the binary stations of the cross in the correct sequence, I’ll never get to heaven.  Big wow!  I’m a cyber-atheist.  For my money, I can wipe out your entire pseudo religion with a pencil and a piece of paper, so don’t get all high and mighty with me.  Look, you know-it-all nerds, I’ve had it with your oh-so-superior attitude.  I’m an English Major and I can do pompous ass better than you ever thought of.  (Yeah, that’s a preposition at the end of a sentence.  What are you going to do about it, tough guy?)  Just to set the record straight — English Majors were arrogant dicks centuries before you geeks ever had a squad.  We were looking down our noses at regular folk when technology was still a quill pen.  And as far as we’re concerned, you jerks are just digital messenger boys for our ironic mixed metaphors and satirical similes.  So, know your role and shut your mouth.

And never forget, back in high school, while you were playing Space Invaders and having auto-erotic experiences with the Yearbook cheerleaders, I was in the only guy in the Poetry Club. (Do the math!)

Comic Relief By Remote Control

remoteA certain acceptance comes with age.  As you get older, you realize that the world is not going to change that radically between now and the time The Grim Reaper takes your pulse.  Walmart is going to remain the mighty retail monolith it’s always been.   McDonald’s will sell more burgers than Africa has cows — despite the interesting fact that no one you know has ever eaten there.  And Microsoft, Google and Apple are going to continue to rule the world in an unholy triumvirate worthy of Octavian, Mark Antony and Lepidus.  However, just because you’ve accepted the inevitable doesn’t mean certain things don’t continue to drive you nuts.  Our world is loaded with stuff that simply doesn’t make any sense beyond material for a stand-up comedy routine.  For example, go to any store in the country and you’ll find the two-fisted gigantic bottle of Coke™ sells for 99 cents, the smaller (smaller!) bottle costs $1.50 and the bottle of water (that beverage you can get free out of any garden hose.) is $1.89.  Just let that sink in for a moment.  It makes you wonder what Dasani actually means — you just got robbed?

However, the single most ridiculous thing in our world that sends me loopy every time I think about it is the remote control.  This is the point and click device that revolutionized our society.  It changed us from a vigorous, dynamic people into lazy swine with the attention span of a hummingbird without its Ritalin.  It does everything but deliver the potato chips and chew them for us.  I swear, if you knew the correct sequence and pointed it at NASA, you could launch the Mars Rover.  I (the original techno-moron) have recorded Games of Thrones in my living room while lounging through Spaghetti alla Vongolese and a bottle of Amalfi Red (I had to fight to get that combination) on a rooftop in Rome.  It is the most important item, aside from the coffee pot, in any household.  So why, by all that’s holy, is every single one of those little bastards different?

We live in a homogenized world.  If, while you were sleeping, you were magically transported to a shopping mall in darkest Bavaria, when you opened your eyes, aside from The Gotterdammerung music playing in The Food Court, you would have no idea where you were.  You could be anywhere from Indonesia to Eau Claire, Wisconsin.  The utter sameness of most of our planet is worthy of Groundhog Day.  Yet, when your Blu-Ray player finally hits the wall of planned obsolescence and you have to buy a new one, you’re about to enter the undiscovered country.  You’re reduced to re-inventing the 21st century wheel becauseremote1 the brains of the operation, the remote, has changed its shape, its size, its colour and rearranged all of its buttons.  The first time you use it, you think you’ve paused Breaking Bad: the Teenage Years to go for the Orville Redenbacher’s and suddenly you’re recording a 24 hour marathon of Everybody Loves Friends, in HD, on a channel you haven’t even paid for – yet.  So, you start pushing buttons like a Rhesus monkey finding the food pellet in a primate behavioural study.  Six clicks later, you’ve selected the adult classic, Boob Chaser III, which Channel 531 casually informs you, has been “shared” with your Facebook friends.  “Thank you for choosing Pay Per View!”

And it’s no use trying to beat the system with one of those Universal control-everything-but-the-toaster jobbers.  That’s just madness.  First of all, you need an advanced understanding of the Da Vinci Code just to turn one of those babies on, and, more importantly, nothing less than a degree in binary engineering from M.I.T. is going to make them work.  By the end of the first hour, you’ve screwed up the set-up so badly the instructions are now in Hebrew and the one channel available for your viewing pleasure is The Weather Network from McMurdo Station, Antarctica.  Finally — $19.95 plus tax, poorer — you give up and go back to fighting with the original villain that came in the box.

I know that, in fifteen minutes any twelve-year-old can reconfigure my system so she can run it off the microwave, for God’s sake.  It’s not that technology is all that smart; it’s just that it’s smarter than me.  However, I don’t understand why, when all technology is basically the same, every piece of equipment is so utterly different from the last one that you need to channel Thomas Edison to figure it out.  I can’t be the only guy on this planet old enough to remember Ronald Reagan.  What’s wrong with one size fits all?

We have cars that can parallel park themselves, murderous drones that search and destroy across the wilds of Pakistan from a Wii™ system in Wiesbaden; we’re on the verge of creating electronic nanobots that literally eat disease.  Yet, when I want to watch an old episode of Arrested Development on Netflix, I still need six (different) little boxes to do it.  If this isn’t Comedy Central, I don’t know what is!remotes1